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Questions about your e-bike

Information before choosing and ordering.

Which motor version is presented?

EU specifications refer to 250 W and assistance up to 25 km/h. Other versions are listed separately in the technical data. Check the exact variant in the offer before purchase.

How far can the battery take me?

Claimed EU ranges are up to 40 km for the GT300 and up to 52 km for the GT900. Actual range depends on assistance, riding style, terrain, load and temperature.

Which colours are available?

This website offers Blue and Black selection. Check availability and the ordered variant in the offer before paying.

What about shipping to Germany?

Delivery countries, shipping charges and times are not confirmed here. Check them at checkout or with the seller before purchase. This page does not make a general promise of delivery to Germany.

Which payment methods are available?

The payment methods currently offered at checkout apply. Cards, Apple Pay or other methods are not separately guaranteed here.

What about warranty and returns?

The seller’s applicable terms govern these matters. Warranty coverage, return address and deadlines are not provided here and should be clarified before ordering.

What matters during assembly?

Follow the supplied instructions. Safety-related settings and fasteners must be checked before the first ride; consult a qualified bicycle workshop if unsure.

How should I care for the battery?

Use only a charger intended for the specific battery and follow the manufacturer’s instructions on temperature, storage and charging. Do not use or charge damaged batteries.